28 Oct A very happy customer!
The days are getting shorter and the weather is getting colder but this afternoon our slightly dreary and drizzly Wednesday was brightened when we received a lovely email from a very happy client and his wife.
We were delighted to hear that our seat and tray had helped to make a difference in our cleint’s life. It is so rewarding to be given such positive feedback and to hear what a difference our products can make.
Read the full letter below:
I felt I must write to you to tell you what a difference you have made to my partner’s quality of life with the adaptations you have made for his wheelchair.
For the first time in 18 months, he is able to enjoy eating and drinking sitting upright in the chair, thanks to this brilliant Perspex tray which you have made to fit over the front. Before this he had to eat and drink in the reclining position with the plate perched on his chest…not good for the digestion!
The moulded insert for the chair itself gives really good support on his paralysed left side, so that he is more upright with better support for his head and neck.
Your two members of staff we met were excellent to work with, most pleasant and helpful.
All this has been a very positive experience for us, and we are both very grateful.
We always love receiving client feedback so thank you for taking the time to tell us what a difference our seat has made!
(P.S. If you’re wondering who the two members of staff in question are, it was Kieran and Richard! Well done guys!)